Monday, February 8, 2010

Ignite Quit Receiving MOS Updates

Our Ignite system quit receiving MOS updates. Scriptviewer had nothing also.  We suspected the gateway pc at first. 

I went to ENPS and cleared the queue  and MOS deactivated all of the rundowns.  I then reactivated the MOS on the rundowns and the queue immediately built back up.

Pinging ENPS from the gateway failed as well as pinging the main ignite computer.  Must be the Firebox has died.

restarting the Firebox failed. It never came back up.

Added a second NIC to the gateway pc. Changed the original NIC ip address to above and made the addin NIC to be on the same subnet as the ENPS server.

Then in Scriptviewer I went to ScriptList and News Server Setup.  I changed the ip address  in ENPS MOS to match the 192 ip in the gateway then click on build and ok

Next was to change the ip in ignite.  Go to Setup > News Servers.  Again ENPS Mos to the 192 ip and build.  Then a quick restart and all was back up. scripts were showing up and everything was updating as it should.

Checked the queue in ENPS and it had filtered itself out. But I did not think that would happen until after rundowns were deactivated and reactivated.

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